Trainee Insurance Administrator

  • Job Reference: 04/11
  • Date Posted: 4 November 2021
  • Recruiter: Advancing People Ltd
  • Location: Bedford, Bedfordshire
  • Salary: £18,000 to £18,500
  • Sector: Administration
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Advancing People have an excellent trainee position working for a local insurance company. The right candidate will have an excellent attitude, good people skills and have the desire to train and progress.

ROLE PURPOSE:

Technicians are assigned to an Operating Entity and are responsible for providing technical administration support to broking staff within dedicated Business Units of the Operating Entity. A Technician will be allocated to a team of Technicians who provide specialist support organized around specialist lines of insurance.

They will ensure that their responsibilities are completed in accordance with applicable Company/Group policies.

KEY ACCOUNTABILITIES:

Planning/Reporting:

  • Under the direction of line manager and senior colleagues, determines priorities and activities to achieve business and personal goals
  • Meets agreed targets
  • Manages assigned projects and contributes to other projects as required
  • Provides relevant management information to senior managers as required

Technical:

  • Assists in the creation of comprehensive client and broking documents
  • Processes slips, quotes, indications and endorsements
  • Performs technical duties (including data entry, credit control, chasing subjectivities)
  • Keeps informed of all regulatory and legal changes which impacts on the job role
  • Ensures up to date records are maintained at all times on the Company systems
  • Responds appropriately to urgent issues as they arise

Environment, Customer Focus and Relationships:

  • Develops strong relationships with their Business Units
  • Develops strong relationships with clients as appropriate
  • Deal with incoming enquiries from clients, insurers and third parties as appropriate
  • Deal with client renewals and mid-term adjustments as appropriate
  • Responds to the clients(both internal and external) requirements as appropriate
  • Behaves with all clients (both internal and external) fairly and ethically
  • Shares information that could be beneficial to the Operating Entity/Group

Knowledge/Experience

  • This is an entry level role and full training will be provided. It is not anticipated that the job holder will have knowledge of insurance, but an interest/understanding of this type of work would be a distinct advantage
  • Preference will be given to applicants who have worked in Insurance or a customer facing environment

Skills/Behaviours

  • Attention to detail with ability to produce accurate documentation
  • Ability to work effectively within a team
  • Prioritisation and organisational skills
  • Self-motivated
  • Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders
  • Willingness to study for professional examinations
  • Excellent organisational skills
  • Confident communication both written and verbal