Support Worker

  • Job Reference: DQSW
  • Date Posted: 20 December 2021
  • Recruiter: Advancing People Ltd
  • Location: Bedford, Bedfordshire
  • Salary: £24,000
  • Bonus/Benefits: Plus benefits
  • Sector: Charity / Not For Profit
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Do you have experience of working with individuals focusing on mental health, addictions, homelessness and/or social services as a support worker?

If so, we have a fantastic role with a well-respected International Charity, based in a village close to Bedford.

There is the option of on-site accommodation available with this role.

The charity operates seven days a week and this role will require working 8:30am - 5:00pm Wednesday - Sunday 40 hours per week, you will also need your own vehicle due to the location of my client.

As a client-facing Support Worker you will really be making a difference to clients on a daily basis, in an empowering and well-supported setting.

The role:

Reporting to the Support Manager you will be proactively contributing to providing a safe, supportive, and nurturing environment, ensuring successful outcomes are achieved appropriate to each client.

If you have the relevant personal qualities, experience, skills, enthusiasm and a positive "can do" attitude and would relish the chance to work in this dynamic, progressive, and successful charity, we would like to hear from you.

You will be joining a friendly and enthusiastic team who are passionate about what they do and a social enterprise that has an exciting future. This role is not just about delivery of targets, it is equally important that you can support, motivate, and develop people in a positive way.

Working alongside clients in a social enterprise retail environment where duties may include:

  • Hands-on support for clients in all areas of the social enterprise activities to ensure a clear understanding of the companion and social enterprise needs
  • Supporting clients in areas of the social enterprise that they may be finding difficult
  • Supporting the organisation with the delivery of companion inductions to the social enterprise and community life
  • Working closely with clients to ensure training and personal development plans are identified and achieved
  • Organising, assisting, or delivering social enterprise/retail training for the companions
  • Support companion development whilst supporting personal development plans
  • Support clients to develop healthier lifestyles/life skills
  • Organising, assisting, or leading activities which support mental, physical, emotional, or social health and wellbeing
  • Accompanying/taking clients to appointments
  • Substance misuse recovery support
  • Identifying goals and aspirations and work with clients to achieve these
  • Helping the whole team deliver a flexible and holistic approach to supporting companions
  • Ensuring clients are involved in all aspects of community life, and are part of its organisation, development, and decision-making procedures
  • Supporting clients to participate in Solidarity activities Support the staff team in day-to-day problem solving and conflict resolution
  • Effectively communicate individual needs within the wider staff team to ensure that there is a holistic approach to supporting clients across the community
  • Ensuring that all support activities and personal development of companions are delivered in accordance with the charities ethos, culture, policies, and procedures Record keeping and IT

Experience required:

  • Minimum one-year recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services.
  • Working with a diverse range of adults at risk or people with challenging behaviour
  • Experience of managing challenging behaviour and conflict resolution
  • Effective listening
  • Confidence to take on and resolve difficult issues
  • Ability to stay calm and cope under extreme pressure
  • Excellent interpersonal skills, both written and verbal
  • Ability to enable and empower rather than direct
  • Effective time management and organisational skills
  • Easy and friendly manner, demonstrating empathy, fairness, and professionalism
  • Flexible and adaptable to the needs of the community and business
  • Competent IT user including Microsoft Office Packages, internet, and email
  • Knowledge of disorders including mental health diagnosis, treatment, and resources; addiction resources and stages of change
  • Confidentiality and data protection
  • Awareness, understanding and compliance to Equal Opportunities
  • Understanding of professional boundaries
  • Enthusiastic with a 'can do' attitude
  • Commitment to environmental sustainability and social development
  • Current and clean driving licence

The person:

  • A belief in the potential of each individual and an understanding of the importance of community in helping an individual to achieve their potential
  • Effective and committed team player
  • Ability and willingness to work with and alongside clients, staff, and volunteers
  • Motivated, proactive and ability to use own initiative
  • Empathetic and understanding of a wide range of needs and experiences
  • Awareness and acceptance of own limitations
  • Strong emotional resilience and able to identify when external support is needed for self and others
  • Able to welcome people into the community with no prejudice.

Our client is offering a basic salary of £24,000 plus benefits and a fantastic working environment where you can really contribute and make a difference!

Apply now for immediate consideration, in complete confidence.

Advancing People - The Recruitment Specialist

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.