Sales Support Agent - German-Speaking

  • Job Reference: LM969
  • Date Posted: 7 October 2020
  • Recruiter: Advancing People Ltd
  • Location: Manchester, Greater Manchester
  • Salary: £20,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Currently partnered with a market leading technology company based in Manchester, Advancing People Multilingual are seeking a German-speaking Sales and Purchasing Support Agent to join a vibrant and growing team.

As a Sales and Purchasing Support Agent, you will contribute toward an increased level of performance within the existing Sales team by proactively supporting individual members of the team and providing an excellent standard of service to customers at all times.

Role and Responsibilities:

  • Assist in the processing of orders in a timely and efficient manner
  • Answering incoming calls from customers in both German and English, handling enquiries and redirecting calls to relevant departments
  • Completing administrative tasks such as: account openings, order progress reports, stock management and stock control
  • Managing and tracking the progress of Shipping and Imports
  • Directly supporting Account Managers through the sales process
  • Quote writing and related administrative support
  • Appointment setting for other members of the team
  • Working cooperatively with other teams within the business and providing support when required

Skills and Specification:

  • Fluency in both German and English
  • Experience in providing a high standard of service in a customer facing, office based environment
  • Strong administrative skills
  • IT competency and experience in working with a variety of Microsoft packages
  • Strong organisational and time management skills
  • Previous data entry experience

This is an exciting opportunity for the right candidate to build upon their existing experience in Sales Support/Customer Service whilst utilising their German-speaking ability in an exciting and professional environment.

This is a full-time, permanent opportunity offering a starting salary of £20,000 + additional benefits.

Apply now! My client is open to the possibility of an immediate start following completion of the interview process.

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.