Resettlement Officer

  • Job Reference: MC147
  • Date Posted: 10 November 2020
  • Recruiter: Advancing People Ltd
  • Location: Bedfordshire
  • Salary: £21,500 to £23,500
  • Bonus/Benefits: + benefits
  • Sector: Charity / Not For Profit
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Advancing People are looking for an experienced Resettlement Officer to work across locations in Bedfordshire.

You must have had direct experience in working with people fleeing domestic abuse, and/or resettlement. In addition you will have extensive experience of the processes involved and preferably have or are working directly with "no recourse for public funds" clients.

The role....

To work as part of the Domestic Abuse Outreach Resettlement Project (DAORP), delivering bespoke community based support and resettlement services for clients and families who are fleeing domestic abuse in Bedfordshire. To enable clients to make decisions regarding their accommodation, produce and review resettlement and safety plans and support individuals to move into independent living. To work in a psychologically informed way, ensuring a high standard of service delivery is achieved by championing our clients, policies and procedures including safeguarding clients and families at risk of abuse.

This role is particularly focused on supporting those with no recourse to public funds (NRPF).

The post-holder will be based in locations across Bedfordshire, whilst being flexible in liaising with other authorities should this be the client's resettlement preference.

Main Duties and Responsibilities:

· Be responsible for a caseload of clients (women, children, men and families) as directed by the Resettlement Manager, and support them into safe accommodation
· Provide advice and guidance to clients with NRPF
· Empower individuals to maximise their stability and independence, identify their resettlement goals and create an achievable action plan and rigorous safety plan
· Work with individuals to secure suitable housing in an area of their choice, with flexibility to work in local authority areas outside of Bedfordshire where required
· Provide individuals with access to resettlement follow-up services tailored to their need
· Develop knowledge of current programmes and support networks likely to benefit the development and progression of clients
· Work with relevant agencies and support services in the resettlement area to ensure that necessary support is accessible and all necessary referrals have been made ahead of any planned
move. This includes health & wellbeing, education and employment needs.
· Support residents to claim welfare benefits where appropriate e.g. housing benefit.
· Ensure clients understand their rights and responsibilities within the service
· Access the allocated budget to assist individuals with resettlement costs where access to money has been identified as a barrier (including NRPF) and assist with securing deposits, relocation
costs, white goods etc.
· Ensure that the voices of service users are consistently sought to enable them to shape service delivery
· To perform appropriate health and safety checks, risk assessments and maintain records
· To deliver consistently exceptional services to clients, making use of new and alternative methods and practices to continuously improve service quality and standards

Additional duties and responsibilities:

· Communicate effectively with external professionals working with the client, attending meetings/ court hearings where necessary
· Be instrumental in promoting excellent safeguarding practices in conjunction with Local Authority and our clients safeguarding policies
· Ensure full understanding and operation of In-Form Hostel Management System and ensure client details are updated as appropriate.
· Participate fully as a member of the team to ensure that services are provided and maintained to a high standard.
· Be flexible to the changing needs of the Housing services, the organisation and its service users.
· Abide by all of our clients staff and working policies and procedures.
· Promote the aims and purposes of the supported accommodation services and our client
· In addition to the duties set out in this job description the post holder may at times be required to undertake additional or other duties to meet the needs of the organisation

As part of the application process, along with your CV, YOU MUST provide a covering letter answering the following points:

· How many years of domestic violence and/or resettlement service provision experience do you have?
· In 1-2 sentences, please describe how your previous experience is relevant to this role?
· Why are you a good fit for this job?
· And confirm you have a clean full UK driving license and have access to your own vehicle to perform this role.

NOTE: Any applications received without the requested covering letter will not be considered or progressed

Your rewards......

Salary - £21,500.00-£23,500.00 per annum (this basic salary includes a funded travel allowance to cover travel expenses)
Hours - 37.5 pw - Monday - Friday (Ability to work flexible hours including occasional evenings/ weekends)
Holidays - 25 days plus Bank Holidays
Great benefits available


APPLY NOW for a swift interview!!!!

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