German Client Coordinator

  • Job Reference: LM727
  • Date Posted: 3 January 2020
  • Recruiter: Advancing People Ltd
  • Location: Gloucester, Gloucestershire
  • Salary: £19,500
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Advancing People Multilingual - Recruitment Specialists are now recruiting for a German speaking Client Co-ordinator for their client based in Gloucester, Gloucestershire.

As a German speaking Client Co-ordinator it will be your responsibility to work with Clients based in the German speaking region providing excellent customer service via phone & email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

  • Maintain consistent high levels of quality.
  • Communicating and consulting with customers via various methods (email, phone & social media) to identify their needs.
  • Applying customer issue resolution where necessary.
  • Ensuring the smooth and seamless running of all bookings is a priority.
  • Identify and feedback to your line manager for any issues or areas where service can be improved.
  • Other ad-hoc duties as required.

Person Specification:

  • Fluent in German
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is for a full time permanent position offering a competitive salary of up to £19,500 plus attractive company benefits!

Apply now!

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency