French Speaking Customer Order Handler

  • Job Reference: 0607
  • Date Posted: 6 July 2022
  • Recruiter: Advancing People Ltd
  • Location: Kingston Upon Hull, East Riding of Yorkshire
  • Salary: £25,000 to £30,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Advancing People have an excellent opportunity for an experienced FRENCH SPEAKING Order Processor/Customer Service professional to join a busy and developing company in Hull. This role is to work for a sustainable brand and a growing team! You will need to be both written and verbally fluent in both English and French.

Responsibilities

  • Process all orders timely and accurately.
  • Check stock levels to ensure orders can be completed in full and within set timescales.
  • Manage and communicate with own customer base effectively to ensure the highest level of customer service is maintained.
  • Input sales adjustments, credits, and invoices onto the system.
  • Generate and coordinate returns.
  • Answer all customer queries timely and effectively.
  • Generate reports when required.
  • Monitor systems to ensure orders have been despatched within agreed timescales.
  • Liaise with Planning, Logistics and The Warehouse to ensure delivery is effectively coordinated.
  • Provide holiday cover across the team when required.

About you

The successful candidate will have the following skills and experience;

  • Experience working within a similar role.
  • French Speaking Desirable
  • SAP experience is desirable.
  • Excellent communication and interpersonal skills.
  • Able to meet deadlines, time manage and prioritise workloads.
  • Problem solving skills.
  • Computer literate.
  • Able to work on own initiative and as part of a team.

In return we offer:

  • 10% non-contribution pension.
  • Bonus scheme.
  • UK Healthcare scheme.
  • 25 days holidays plus bank holidays.
  • Group life cover.
  • Group income protection scheme.
  • Ride2Work scheme.

Monday - Friday 8.30 - 4.45 with a 45 minute lunch

Advancing People - Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.