Customer Service Advisor

  • Job Reference: DQCSAS
  • Date Posted: 22 April 2025
  • Recruiter: Advancing People Ltd
  • Location: Stone, Staffordshire
  • Salary: £25,000
  • Bonus/Benefits: plus company benefits
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Do you have customer service experience, with the ability to work in Stone, Staffordshire 3 days per week and 2 days per week from home? Working on a hybrid basis.

If so, our expanding International client is keen to hear from you!

As a permanent Customer Service Administrator it will be your responsibility to work with clients, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

This varied role will also offer genuine opportunities to progress within the organisation.

Roles & Responsibilities:

  • Receive incoming calls
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

The Person:

  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time permanent position offering an annual basic salary of £25,000 + attractive company benefits

This is a remote / Work from home hybrid position.

If successful you would need to commute to Stone, Staffordshire 3 times a week.

Monday - Friday, 37.5 hours a week

Apply now!

Advancing People - The Recruitment Specialist

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.