Customer Service Advisor

  • Job Reference: TSCSS
  • Date Posted: 29 July 2020
  • Recruiter: Advancing People Ltd
  • Location: Bedford, Bedfordshire
  • Salary: £20,500
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Customer Service Advisor for their client based in Bedford, Bedfordshire.

As a Customer Service Advisor it will be your responsibility to work with customers providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

  • Receive incoming calls
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

Person Specification:

  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time Permanent position offering an annual salary of upto £20,500 + Bonus & attractive company benefits.

Advancing People - Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.