Customer Administration Co-ordinator

  • Job Reference: 09/09
  • Date Posted: 9 September 2021
  • Recruiter: Advancing People Ltd
  • Location: Bedford, Bedfordshire
  • Salary: £22,000
  • Bonus/Benefits: 10% performance bonus
  • Sector: Administration
  • Job Type: Contract
  • Duration: 6 Months
  • Work Hours: Full Time

Job Description

Advancing People have a contract working with one of our clients in Bedford. The need for an experienced Customer Administration Co-ordinator has arisen. You will need to be immediately available and be able to commit to the full 6 months

Contract Duration: 6 months

Location: Bedford Office (a home based element could be accommodated)

Package: Up to £22,000 per annum, 10% Performance Bonus, Pension (6% Employer Contribution, 3% Employee Contribution), Life Assurance, 25 days holiday (exclusive of Bank Holidays) per annum

The purpose of the role is to process all Sales & Service orders in a timely and efficient manner. Maintain core systems (Sales (SAP) & Service (JBA). Optimise the order process to ensure an accurate and quick throughout. Increase customer satisfaction.

Candidate Requirements:

  • Previous office based customer service experience (i.e. not retail)
  • Excellent communication skills - telephone, verbal and written
  • Strong PC skills
  • Excellent attention to detail
  • Adaptable and flexible and be motivated to learn new tasks and processes quickly.
  • Confident & personable with a can-do attitude
  • Ability to work autonomously
  • SAP experience would be a distinct advantage