Customer Account Manager - French Speaking

  • Job Reference: 1DBFAC
  • Date Posted: 21 July 2022
  • Recruiter: Advancing People Ltd
  • Location: St. Neots, Cambridgeshire
  • Salary: £32,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Advancing People Multilingual - Recruitment Specialists are now recruiting for a B2B French Speaking Customer Account Manager.

As a French Speaking Account Coordinator / Account Manager it will be your responsibility to work with clients, primarily those based in the French speaking region and covering the German speaking markets, providing excellent customer service

Roles & Responsibilities:

  • Manage existing relationship with clients (dealers)
  • Develop and maintain excellent relationships with new and existing dealers, including proactively delivering feedback and best practices
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

Person Specification:

  • Fluent in French
  • Experience managing B2B relationships
  • Previously worked as - Account Manager, Client Executive, Customer Service Advisor
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time Permanent position offering an annual Basic salary of £32,000 + £3k bonus + attractive company benefits.

The role offers flexibility to work from home / Remote working. The successful candidate will need to commute to Wyboston 2/3 days a week

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.