Vehicle Demonstration Coordinator (Administrator)

  • Job Reference: MC47
  • Date Posted: 4 June 2019
  • Recruiter: Advancing People Ltd
  • Location: Bicester, Oxfordshire
  • Salary: £17,000 to £17,500
  • Bonus/Benefits: + benefits
  • Sector: Transport & Logistics
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Advancing People are pleased to be recruiting for one of our very established Automotive Client's.

Our Clients aim is to drive growth along the automotive value chain, focusing on the core business: increasing volumes, creating value-added services and driving efficiency. They pride themselves in providing excellent service and advice, with large state of the art workshops and friendly experts trained to deliver to a variety of manufacturer standards. They operate the most networked automotive business in the UK providing, New Vehicle Services, Fleet Management solutions, Defleet & Refurbishment and Automotive logistics

Vehicle demonstration Coordinator

Role description:-

This is a role that involves managing requests on behalf of the client and their customers covering a range of areas within the Demonstration Team. To be an ambassador, delivering a superb service at all times. Ensuring internal and external customer expectations are met through clear communication to the business via relevant method enabling the business to achieve contracted KPI's/SLA's.

Responsibilities:-

Duties will include but not be limited to
* Answering customer/ client queries and processing bookings.
* Advising of estimated delivery dates/chasing late deliveries.
* Dealing with ad hoc queries, amendments and customer complaints.
* Monitor and progress vehicles through various internal departments.
* To ensure proactive communication is maintained throughout the vehicle fleet and booking process.
* Liaising with and maintaining a professional point of contact with the Client.
* Be a service advocate and maintain a positive and professional nature at all times.


Personal requirements:-

* Strong administration and interpersonal skills.
* Must be proficient in Microsoft Word and Excel.
* Excellent communication skills, both verbally and written.
* Ability to meet specific deadlines & prioritise effectively.
* Accuracy and attention to detail with high organisation.
* Team player but also able to work on own initiative.
* Background in a Customer Service environment and the automotive industry ideal.
* Ability to innovate processes to improve efficiency.


Your rewards
Competitive Salary of £17,500.00 pa
Holidays 20 days plus 8 bank holidays
Hours - Monday to Friday 8.30 till 5 with 30 minute lunch
High street shopping benefits, cycle to work and free onsite parking

APPLY NOW for a swift interview!!!! Advancing People - Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.