Junior Unix Technician

  • Job Reference: MC41
  • Date Posted: 13 May 2019
  • Recruiter: Advancing People Ltd
  • Location: Bedford, Bedfordshire
  • Salary: £18,000 to £25,000
  • Bonus/Benefits: plus benefits
  • Sector: I.T. & Communications
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Advancing People are pleased to be recruiting for one of our very established IT Client's based in Bedford.

Our client keeps businesses running, providing businesses with mission critical IT support since 1987. With over thirty years experience in the IT industry they provide the infrastructure behind many of the largest brands in the UK. Specialising in mission critical systems through their Tier 4 data centre, they provide the ecommerce backbone for high street retailers whilst managing 10% of the UK's banking traffic, keeping business running all over the world. From hardware and hosting to software and support.

As a Junior Unix Technician you will be responsible for: BAU, DR & Some Project Work in the area of Unix (for MS, Support & DR customers)

Job summary

To work under guidance from the Unix Technical Lead and senior members of the Unix team and to provide assistance and support to customers and client personnel as part of the services covered by Software Support contracts, including BAU tasks such as Incident and Change Management, AIX projects, and Linux projects. To provide assistance to internal and external personnel in the use of Unix technology throughout the Organisation as directed by the Unix Technical Lead.
* To provide 1st and 2nd level support for all AIX & LINUX based systems.
* Assist in the day to day administration and control of UNIX infrastructure.
* To perform client installation, configuration, fault diagnosis and remediation on site, logging in remotely to cloud and customer environments

Key result areas

* To undertake a development programme as directed and supported by the Unix Technical Lead to progress into a Unix Technician
* To provide 1st and 2nd level support after a period of training that will include managing the Incident queue, resolution of incidents where applicable or escalating where needed
* Managing the Change queue and scheduling
* To ensure the implementation of good practice and compliance with internal procedures, routines and protocol including security, safety and regulatory
* Carry out Disaster Recovery testing as part of the services offered to customers by the company
* Take part in internal and external project work as required
* Complete automated patching via Ansible
* Produce documentation and share knowledge within team
* To provide assistance and support to customers and client personnel as part of the services covered by Software Support contracts (including Managed Service customers).
* Provide assistance to internal and external personnel in the use of UNIX technology throughout the organisation as directed by the Line Manager
* To understand and fulfil the responsibilities for secure management of personal data of both internal and external customers in line with the EU General Data Protection Regulation 2018

Key Personal Requirements

* Experience or background in the IT industry
* Some AIX / Unix / Linux exposure
* Experience in a customer facing role
* Basic understanding of IT terminology and concepts
* Interest in various areas of IT
* IT based qualification and willingness to learn and develop further
* Open to learning and new ways of working
* Interest in progressing within the Unix field
* Ambitious and driven
* Excellent problem solving skills
* Ability to follow procedures and instructions well and offer improvements to current procedures
* Excellent communication skills internally and externally
* Ability to demonstrate initiative
* Team player and flexible to work outside of usual working times

For this you will be rewarded with a competitive salary of between £18K - £25K pa dependant on experience and enjoy some great benefits including:-
from start date:-
* 25 days holidays (pro rata on start date)
* On site gym
* Use of Personal Trainers
* Deep Tissue Sports Massage (1hr session)
* Relaxing Massage (20 Min session)
* Free eye test
* £100 towards glasses for new prescription
* Fruit Baskets * Lifestyle Benefits
* Employee Assistance Programme
* Extensive health and well being educational programmes delivered in-house

After you have successfully completed your probation period:-

* 5% of basic salary contributed into pension fund
* Life Assurance
* Private Medical Insurance (inc spouse/partner & children)
* Vitality
* Cycle to work Scheme
* Income Protection Scheme
* Travel Insurance
* Will Writing
* Tax Return Service

Ideally you will have experience in Unix/Aix/Linux is essential but have the potential to go further.W
If you are a bright, ambitious and driven individual that will want to learn as much as possible and progress within Unix specifically, the please apply by clicking the link below or alternatively contact or call 01234 268012