Advancing People - Recruitment Specialists are working exclusibly with an award-winning company based on the outskirts of Bedford. Due to their continued growth, a new role has been created within their Customer Accounts Team for a Customer Account Executive.
Duties & Responsibilities
- Process customer orders over the phone or via email
- Customer refunds and credits
- Answering customer enquires via email, Amazon and Ebay
- Updating CRM System with customer information
- Liaising with warehouse on customer orders
- Providing customer support with orders and delivery enquires
- Shipping quotations and shipping label processing as required
- Customer quoting
- Online Chat with customers
- Invoicing customers
Skills & Experience required:
- Excellent telephone manner
- Previous office based customer service & administration experience
- Good communications skills
- Self-motivated wanting to achieve
- Excellent time management and organisational skills
- Sage 50 Account Knowledge but not essential
Due to their location it is essential that you have your own transport.
In return they are offering a salary between £16,000 to 20,000
Working office hours Monday - Friday 9am to 5pm with 20 days holidays plus Bank Holidays.
Apply now for immediate consideration! Advancing People - Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.